continued/Unconscious
competence. This is the state of a Master, who just
does it — and may not even know how, specifically, he does
it.
When he acts from unconscious competence, the Master
appears to make decisions effortlessly, and acts in ways that might
scare you or me to death.
We interpret the Master’s actions as being
full of risk. But what we really mean is that they’d be full
of risk to us, if we took that same action. For
example, as one visitor to Soros’s office recalled thinking
— as Soros interrupted the meeting to place orders worth hundreds
of millions of dollars — “I would shake in my boots,
I wouldn’t sleep. He was playing with such high stakes. You
had to have nerves of steel for that.”
Nerves of steel? Many people have made comments
of that kind about Soros. What they mean is: I would have
to have nerves of steel to do what Soros is doing.
Soros doesn’t need nerves of steel: the Master
knows what he is doing. We don’t — until we learn what
the Master has learnt.
He knows what he is doing. Similarly,
there’s bound to be something you do in your life that, to
an outsider, seems full of risk but to you is risk-free. That’s
because you have built up experience and achieved unconscious competence
in that activity over the years. You know what you’re doing
— and you know what not to do.
To someone who doesn’t have your
knowledge and experience, what you do will seem full of risk.
It may be a sport — such as skiing, rock-climbing,
scuba diving or car racing. It may be those instant, seemingly intuitive
judgments you make in your business or profession.
Let me give you a personal example. Since it’s
in a field you probably know nothing about, I’ll have to give
you a little background first.
When I published my newsletter World Money
Analyst, profits from mailshots — solicitations to gain
new subscribers — were a regular source of income for me.
There were times when I spent hundreds of thousands of dollars I
didn’t have putting a promotion into the mail. Yet I never
felt I was taking a risk.
To send out a mailing, you have to pay for printing,
lettershopping (putting everything into the envelopes), renting
the mailing lists — and postage. Only the postage has to be
paid up front; for everything else you can get 30 to 90 days’
credit.
From records I’d kept of every mailing I’d
ever done I knew that by the seventh day of response I would have
received about half the total revenue I could expect. Since that
was more than the postage, I could start paying the other bills
as they came due.
Ah, you might ask, but how do you know
that money is going to come in?
The level of response depends on three variables:
the headline, the copy (the text of the advertisement), and the
mailing list. When you create a new advertisement, you don’t
know for sure that it will work. So you test: mail out 10,000 or
20,000 pieces to the best mailing lists available. Unless the copy
is complete drivel, you’re unlikely to lose very much money.
(And if you lose the lot it’s only a couple of thousand dollars,
so why worry?)
If the test mailing works (that is, if it’s
profitable), you “roll it out” to other mailing lists.
Because I was mailing regularly, I knew which mailing lists worked,
which didn’t, and which worked sometimes. So I could select
which mailing lists to roll out to, based on the profitability of
the test. When the test was highly profitable, I could mail half
a million pieces or more...if all I had to pay initially was the
postage.
Still think I was taking unnecessary risks? I imagine
you do. I’m not trying to convince you otherwise. But because
I knew what I was doing, to me there was no risk at all.
Think about it for a while and I’m sure you’ll
find several similar examples where you feel you are taking little
or no risk — but it’s impossible to convince an outsider
that there’s no risk involved.
Risk declines with experience:
there are many things you do today which you think of as risk-free.
But at one time in your life, before you built up the necessary
knowledge and experience, they were high-risk activities for you.
When George Soros shorted the pound sterling with
$10 billion of leverage (as he did in 1992), was he taking a risk?
To us, he was. But we tend to judge the level of risk by our own
parameters; or to think that risk is somehow absolute. On either
of those measures, the risk was huge.
But Soros knew what he was doing. He was confident
the level of risk was completely manageable. He’d calculated
that the most he could lose was about 4%. “So there was really
very little risk involved.”
As Warren Buffett says: “Risk comes from
not knowing what you are doing.”
The highly successful investor simply walks (or
more likely runs) away from any investment that is risky
to him. But since risk is relative and contextual, the
investment that Warren Buffett may shy away from can be the one
that George Soros scoops up with both hands. And vice versa.
Risk
is Measurable
Restricting his investments to those where he has
unconscious competence is one way the Master Investor can be risk-averse
and, at the same time, make above-average profits. But how did he
build that unconscious competence in the first place? By discovering
that risk is measurable — and by learning what
to measure.
The Master Investor thinks in terms of certainty
and uncertainty, and his focus is on achieving certainty.
He isn’t really “measuring risk” at all. He is
measuring the probability of profits in his continual search for,
as Warren Buffett puts it, “high probability events.”
And he finds them by answering the question:
What Are You Measuring?
I once asked an investor what his aim was. He replied:
“To make 10% a year.”
“And what’s your measure of whether
you’re achieving that?”
He answered: “By whether I made 10% or not.”
This investor is rather like an architect who measures
the quality of his building by whether or not it stands up when
it’s finished. Whatever result you are trying to achieve can
only be the measure of whether you have achieved it; not
the measure of whether you will.
A good architect knows that his building will stand
up while it’s still a blueprint. He knows this by measuring
the strength of the materials, the loads they will have to bear,
and the quality of the design and construction.
In the same way, the Master Investor knows, before
he invests, whether he is likely to make a profit.
Profit (or loss) is a residual: the difference
between income and expenditure. As a result, it’s only measurable
with the benefit of hindsight.
For example, a business does not make profits by
aiming to make profits. It must focus on the activities that are
measurable in the present, and later result in
profits: in other words, activities that increase sales and income
and/or cut costs. And by only undertaking activities where the managers
are confident that income will exceed costs.
Investment
Criteria
Master Investors focus their attention not on profits,
but on the measures that will inevitably lead to profits:
their investment criteria.
Warren Buffett doesn’t buy a stock because
he expects it to go up. He’ll be the first to tell you the
price could just as easily drop the moment after he’s bought
it.
He buys a stock (or the entire company) when it
meets his investment criteria, because he knows from experience
that he will ultimately be rewarded by either a higher stock price
or (when he buys the whole company) rising business profits.
For example, in February 1973 Buffett began buying
shares in the Washington Post Co. at $27 a share. As the price fell
Buffett bought more and by October was the largest outside shareholder.
To Buffett, the Washington Post was a $400 million business
that was on sale for just $80 million. But that’s not what
Wall Street saw — even though most publishing analysts agreed
with Buffett on the company’s valuation.
Wall Street saw a collapsing market. The Dow was
off 40%, and the “Nifty Fifty” stocks such as IBM, Polaroid
and Xerox — which only a few years before Wall Street had
been happy to buy at 80 times earnings — were off 80% or more.
The economy was in recession and inflation was rising.
That wasn’t supposed to happen: recession was supposed to
send inflation down. To Wall Street, it looked like the “end
of the world” might be coming. This was definitely not a time
to buy stocks; and with inflation rising you couldn’t even
find safety in bonds.
When they looked at the Washington Post Co., investment
professionals saw a stock that had fallen from $38 to $20 a share
and which, like the market, could only go down. The “risk”
of buying was far too high.
The irony is that the Post could have
sold its newspaper and magazine businesses to another publisher
for around $400 million — but Wall Street wouldn’t buy
it for $80 million!
To Buffett, when you can buy a sound, attractive
business at an 80% discount to its value, there’s no risk
at all.
Buffett wasn’t looking at the market —
or the economy. He was using his investment criteria to measure
the quality of the Post’s business. What he saw was
a business that he understood; that due to its effective monopoly
in the Washington area had favorable economics that were sustainable
(and because of its “monopoly” could raise prices in
line with inflation and, so, was an inflation hedge); wasn’t
capital-intensive; was well-managed — and, of course, was
available at a very attractive price.
While Wall Street was driven by fear of loss, and
called it “risk,” Buffett and other investors who knew
what to measure were cleaning up. Intriguingly, often when the market
is collapsing investment professionals suddenly discover the importance
of preserving capital, and adopt a “wait-and-see” attitude...while
investors who follow the first rule of investing, “Never Lose
Money,” are doing the exact opposite and jumping in with both
feet.
After Buffett had made his investment the price
of the Washington Post Co. kept falling. Indeed, it was two years
before the market came back to his original average purchase price
of $22.75 per share. But Buffett didn’t care about the share
price; his focus was on his investment criteria, on measuring the
quality of the business. And that quality — to judge by earnings
alone — was improving.
In the investment marketplace, you are what you
measure.
Risk
is Manageable
Soros achieves investment certainty in a very different
way. Like Buffett, he measures his investments — all successful
investors do — but Soros applies very different investment
criteria.
The key to Soros’s success is to actively
manage risk, one of the four risk-avoidance strategies Master Investors
use:
1. Don’t invest.
2. Reduce risk (the key to Warren Buffett’s
approach).
3. Actively manage risk (the strategy George Soros
uses so astoundingly well).
4. Manage risk actuarially.
There’s a fifth risk-avoidance strategy that’s highly
recommended by the majority of investment advisors: diversification.
But to Master Investors, diversification is for the birds (see Chapter
7).
No successful investor restricts himself to just
one of these four risk-avoidance strategies. Some — like Soros
— use them all.
1. Don’t Invest
This strategy is always an option: Put all your
money in Treasury bills — the “risk-free” investment
— and forget about it.
Surprising as it may seem, it is practiced by every
successful investor: when they can’t find an investment that
meets their criteria, they don’t invest at all.
Even this simple rule is violated by far too many
professional fund managers. For example, in a bear market they’ll
shift their portfolio into “safe” stocks such as utilities,
or bonds...on the theory they’ll go down less than the average
stock. After all, you can’t appear on Wall Street Week
and tell the waiting audience that you just don’t know what
to do at the moment.
2. Reduce Risk
This is the core of Warren Buffett’s entire
approach to investing.
Buffett, like all Master Investors, invests only
in what he understands, where he has conscious and unconscious competence.
But he goes further: his method of avoiding risk
is built into his investment criteria. He will only invest when
he can buy at a price significantly below his estimate of the business’s
value. He calls this his “Margin of Safety.”
Following this approach, almost all the work is
done before an investment is made. (As Buffett puts it: “You
make your profit when you buy.”) This process of selection
results in what Buffett calls “high probability events”:
investments that approach (if not exceed) Treasury bills in their
certainty of return.
|